Contact

Contact SISTAHFRIENDS

Address
3756 Santa Rosalia Dr., Suite 219
Los Angeles, CA, USA 90008

Service Areas
South Los Angeles/Los Angeles County

Hours of Operation
Monday-Friday, 8 a.m.-5 p.m.

                                                                                 Opt-In Consent for Text Communications

By providing your mobile phone number below, you consent to receive text message communications from SISTAHFRIENDS Women’s Counseling, including appointment reminders, important updates, and other information related to our counseling services. Text messages may be sent via an automated system, and standard message and data rates may apply.

You may opt-out of receiving text messages at any time by replying “STOP” to any text message you receive or by contacting us directly. For assistance, reply “HELP” or reach out to our support team.

By checking this box and submitting your phone number, you agree to these terms.

Call-to-Action for Opt-In Consent via Third-Party Platforms

If you provide your mobile phone number to SISTAHFRIENDS Women’s Counseling through a third-party platform, you are consenting to receive text message communications from us, including but not limited to appointment reminders, important notifications, and updates about our services. Messages may be sent via an automated system, and standard message and data rates may apply based on your carrier.

By opting in, you confirm that:

  1.  Consent: You voluntarily agree to receive text messages from SISTAHFRIENDS Women’s Counseling at the number provided.
  2. Frequency: Message frequency may vary based on your engagement with our services, typically including appointment reminders and service updates.
  3. Opt-Out: You may opt out at any time by replying “STOP” to any message you receive from us. For assistance, you can reply “HELP” or contact our support team.
  4. Privacy: Your information will be used solely for communication purposes in line with our Privacy Policy, which you can review on our website or request directly from our support team.

By providing your mobile number and opting in through this third-party platform, you agree to these terms.

Privacy Policy for SISTAHFRIENDS

Effective Date: October 1, 2024

Introduction

SISTAHFRIENDS Women’s Counseling (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us, particularly when you provide us with your mobile phone number for communications in compliance with the Telephone Consumer Protection Act (TCPA) and The Campaign Registry (TCR) requirements. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Including but not limited to your mobile phone number, name, and email address.
  • Other Information: As voluntarily provided by you through our website or other forms of communication.

2. How We Use Your Information

We may use your personal information to:

  • Facilitate text communications with you as part of our counseling services or for administrative and informational updates.
  • Comply with TCR registration requirements for any communication services that necessitate the collection of your mobile phone number.
  •  Improve our services, website, and customer support.
  • Ensure compliance with legal obligations, including TCPA and TCR requirements.

3. Consent to Text Communications

By providing your mobile phone number, you consent to receive communications from SISTAHFRIENDS via text messaging, including appointment reminders, important notifications, and updates about our services. You may opt out of these communications at any time by following the instructions provided in the message or by contacting us directly.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may, however, share your information under the following circumstances:

  • With Service Providers: We may share your information with trusted third-party providers who help us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.
  •  Legal Compliance: We may disclose your information when required by law, including but not limited to compliance with TCPA and TCR regulations or to protect our rights, safety, and property.

5. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

  • Opt-Out: If you wish to opt out of text message communications, you may do so at any time by following the unsubscribe instructions provided in the text messages.
  • Access and Update: You may access, correct, or update the information we have about you by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information by contacting us, subject to legal and regulatory obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

SISTAHFRIENDS Women’s Counseling
3756 Santa Rosalia Drive, Suite 219
Los Angeles, CA 90008
info@sistahfriends.org (323) 291-0191

Thank you for trusting SISTAHFRIENDS Women’s Counseling with your information. We are committed to safeguarding your privacy and providing you with exceptional service.